0191 2859333


Your arrival

Please arrive at your appointment on time. Due to our waiting area not being in use for social distancing measures, please don't arrive early. Arriving late could result in your appointment not going ahead. 

When you arrive           

Please wait outside of the salon door or in your vehicle and we will call or text you when your stylist is ready. It is essential that you come to your appointment alone.


Please sanitise your hands immediately upon on arrival. There will be a sanitising station in the entrance to use as you enter and leave the salon. There will also be a santasiser on your section to be used throughout your appointment. If you are showing any symptoms of cOVID19 please plan to reschedule your appointment. 

Face Covering 

Please wear a face covering to your appointment. We have face masks available for a small fee of £2.

Your belongings

Please keep all belongings to a minimum and bring a carrier bag to your appointment for your belongings. 

Skin tests 

Our skin test policy is as always with some additional requirements: 

All new guests require a skin test with us at least 48hours prior to their appointment.

If it has been longer than 6 months since your last colour with us, a new skin test is required. 

If you have applied a box dye/home colour since your last colour with us, a skin test is required.


Our toilet is available for clients to use and will be thoroughly disinfected between clients. 


Refreshments and magazines will not be available until further notice. 

Contact details

All clients will be asked to provide up to date contact details for Track and Trace purposes.

Thank you 

Thank you for your continued support. Please understand that you will be in the salom for longer than usual due to our new working system. We appreciate your patience during this challenging time for us all.